Why Volk Luxury collects information
Volk Luxury collects personal information because it helps us deliver superior products and service. It may enable us to focus on products and information of greatest interest to you. In addition, your personal information helps us communicate to you our latest products, special offers and information and events you might like to hear about.
What information Volk Luxury collects
As is true with many websites, we gather information and store it in Server logs. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data and all additional website analytics. We may also create and use electronic records to compile statistics about how our visitors collectively interact with our website. Our website is not set up to track, collect, or distribute personally identifiable information (such as name, address, email address, telephone number and product preferences) unless you voluntarily input this information, such as during a registration or ordering process, or when you submit questions or comments, request information or participate in online surveys, contests, sweepstakes, promotions or activities. Should you voluntarily provide us with personally identifiable information, you consent to Volk Luxury use of it. Any personally identifiable information you input will be used by Volk Luxury only as set forth in this policy and in compliance with data protection legislation.
Those who wish to communicate with Volk Luxury but do not wish to provide personally identifiable information online may contact us through the address or phone numbers provided on our website.
How Volk Luxury uses the information it collects
Information submitted or provided to Volk Luxury through Volk Luxury.com regarding Volk Luxury or its website or products, including but not limited to submission of ideas for new products, inventions and/or designs, including Volk Luxury By You designs (collectively, “Ideas”), shall be deemed to be non-confidential and Volk Luxury shall be free to copy, reproduce, use, disclose, distribute and commercially exploit such Ideas in any manner, without limitation or attribution. From time to time, we may contact you about special offers, updates on new products, invites to exclusive events and new website features if you agreed to be included in our mailing lists when you visited our website or completed a purchase with us or if you voluntarily participated in a Volk Luxury survey, contest, sweepstakes or other promotion. You may unsubscribe or change email preferences from our mailing lists by using the preference page option located at the bottom of your most recent email campaign received.
Ordering from Volkluxury.com
When you order from our website, we need your name, email address, shipping address, phone number . We use this data to process your order, ship it and send your order and shipping confirmations via email. www.volkluxury.com will not pass any debit/credit card details to third parties. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. We require your name, billing address, shipping address, email address and telephone number to open an account for you, and will store that information if you open an account. We may also ask some additional optional questions to help us better serve you. You can correct your account information by clicking on “edit” within the My Account Summary area.
Surveys, contests and sweepstakes
From time to time, our website requests information from users via surveys, contests, sweepstakes or other promotions. Information requested may include contact information (such as name, email and shipping address) and demographic information (such as postal code, age level) (“Contact Information”). Contact Information will be used to administer the contest or sweepstakes, to send you promotional emails, notify winners and make the winners’ list publicly available pursuant to applicable law. Your consent to such promotional use and disclosure of this information is a condition of your participation. In cases where the survey, contest, sweepstakes or promotional offer is co-branded with or sponsored by another party, we may share your information, with your consent, with that party. Entering such contests and providing the required Contact Information in these instances is completely voluntary and solely your choice; you do not need to provide such information or enter such contests to browse this website.
Volk Luxury realizes that children may visit this website, and Volk Luxury encourages children to consult with their parents before submitting any information to any website, including ours. However, Volk Luxury believes that it is ultimately the parents’ responsibility to supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from disclosing their names, addresses, and other personally identifiable information online without parental permission. Volk Luxury will not knowingly collect any personally identifiable information from children under the age of 18 without first obtaining parental consent. If a child under 18 submits personal information to Volk Luxury and we learn that the information is from a child under 18, we will attempt to delete the information as soon as possible.
This website takes precautions to safeguard your information. When users submit information via the website (for example, when our registration/order form asks you to enter sensitive information such as credit card number and associated information), that information is encrypted and is protected with Secure Sockets Layer (SSL) encryption. .In addition, McAfee Secure scans this website for new Vulnerabilities and complies and strictly enforces all PCI-DSS standards. You can help us by also taking precautions to protect your personal information when you are using the internet. For example, you should change your passwords often using a combination of letters and numbers, and make sure you use an SSL-enabled browser.
No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Site will not become publicly available. We are not responsible for third party circumvention of any privacy settings or security measures on the Site. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.